KE 99 Privacy Policy — Your Data, Our Responsibility

1Introduction

KE 99 is a trusted online betting and lottery platform in Bangladesh. We believe that protecting our members' privacy is one of our most important responsibilities. This Privacy Policy explains how KE 99 collects, uses, and safeguards your personal information.

By using our website or app, or by creating an account, you are considered to have agreed to this Privacy Policy. Please read it carefully before registering.

This policy applies solely to the ke99.ws website and KE 99's official mobile app. We are not responsible for the privacy practices of any third-party websites or applications.

2What Information Do We Collect?

KE 99 collects your information through three main channels: what you provide directly, data collected automatically, and information received from third parties.

We only collect data that serves a clear purpose. Every piece of information we gather is used to provide you with a better experience.

3How Is Your Data Used?

KE 99 uses your information for the following purposes:

• Account Management: For registration, login, identity verification, and account security.
• Financial Transactions: To process deposits, handle withdrawals, and maintain transaction history.
• Service Improvement: To improve your experience, add new features, and resolve issues.
• Ensuring Security: To detect and prevent fraud, money laundering, and illegal activity.
• Contact: To send important notifications, offers, and updates (you can opt out at any time).
• Legal Obligations: To meet regulatory requirements and maintain legal records.
• Responsible Gaming: To identify problematic gambling patterns and provide timely support.

4Is Your Data Shared?

KE 99 does not generally share your personal data with anyone. However, limited sharing may occur in certain circumstances:

• Payment Processors: Approved payment gateways such as bKash, Nagad, and Rocket only receive the information strictly necessary to process a transaction.
• Technology Service Providers: Our server, hosting, and security providers are contractually bound to keep your information confidential.
• Legal Authority: Under Bangladesh law, we may be required to disclose information in response to a valid request from a court or government authority.
• Fraud Prevention: If evidence of illegal activity is found, the relevant investigating authorities may be notified.

5Cookie Policy

KE 99 uses cookies to enhance your experience on the website. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your preferred language, theme, and settings.
• Analytics Cookies: To understand which pages are used most, so we can improve our services.
• Marketing Cookies: To show you relevant offers. You can opt out of this at any time.

You can manage or delete cookies at any time through your browser settings. Note that disabling certain cookies may limit some website functionality.

6How Long Is Your Data Retained?

KE 99 retains your data only for as long as necessary. The general rules are as follows:

• All data is retained for as long as your account remains active.
• After an account is closed, financial records are retained for a minimum of 5 years as required by law.
• KYC documents may be retained for up to 3 years after an account is closed.
• Security logs and records of suspicious activity are retained for up to 2 years.

Once the retention period expires, data is securely deleted or anonymized.

7Your Rights

As a KE 99 member, you have a number of rights regarding your personal data:

To exercise any of these rights, email us at support@ke99.ws or reach out via live chat. We typically respond within 30 business days.

8Security Measures

KE 99 uses industry-leading security technology to keep your data safe:

• 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): An extra layer of security when accessing your account.
• Firewall Protection: Advanced firewall protection against external attacks and unauthorized access.
• Regular Security Audits: Regular system audits carried out by independent third-party experts.
• Data Backup: Regular backups are maintained across multiple servers.
• Suspicious Activity Monitoring: Our automated system runs 24/7 to detect unusual logins or transactions.

9Minor Protection

KE 99 strictly does not provide services to anyone under the age of 18. To protect minors, we:

• We verify age at the time of registration.
• We verify your national ID or birth certificate as part of the KYC process.
• If any member is found to be a minor, their account will be closed immediately.

If a minor has accessed your account without your knowledge, please notify us immediately at support@ke99.ws.

10Policy Changes

KE 99 may update this Privacy Policy from time to time. When changes are made:

• You will be notified via your registered email or SMS before any significant changes take effect.
• The "Last Updated" date on the website will be revised accordingly.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

To view previous versions of this policy, please contact our support team.

11Contact Us

If you have any questions or concerns about our Privacy Policy, please get in touch:

• Email: support@ke99.ws
• Live Chat: Use the chat button at the bottom right of the website to speak with us directly.
• Response Time: You can typically expect a response within 1–3 business days.